The following text is from the developer:
"Welcome to Palm Springs@Your Service using the City of Palm Springs GO Customer Service Center. Ask a question, report an issue, or give input to the City of Palm Springs anytime or anywhere to communicate with Palm Springs City Hall 24/7.Just select your topic, take an optional picture, and submit. The app knows the location and sends to the appropriate City Staff. You can submit a request anonymously or include contact information and track the status of your request.Avoid trips and calls to City Hall to report your concern on the go, using Palm Springs@Your Service GO Customer Service Center."
Download information for Android phone users may be found at https://play.google.com/store/apps/details?id=com.govoutreach.palmsprings&hl=en
Download information for iPhone users may be found at https://itunes.apple.com/us/app/palm-springs-at-your-service/id567552081?mt=8