Agua Caliente Resort Casino Spa Rancho Mirage, the premier resort, casino, wellness and entertainment destination in greater Palm Springs, has just been awarded two Forbes Travel Guide Four-Star awards and one Forbes Travel Guide Five-Star award for 2024. Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas.
This is the fifth consecutive year Agua Caliente Casino Rancho Mirage has earned these prestigious designations, which is showcased with other honorees on ForbesTravelGuide.com.
Receiving a fifth consecutive Forbes Five-Star rating is Sunstone Spa, a holistically indulgent full-service spa and salon on property. For 2024, it is the only casino resort property Five-Star spa in California and the only Five-Star Spa in Palm Springs. Sunstone Spa is known for its exceptional service and luxurious treatments and amenities, with a unique emphasis on grounding and salt therapy. The Forbes Four-Star Awards were awarded again to Agua Caliente Resort Casino Spa Rancho Mirage for its world-class resort hotel and signature restaurant, The Steakhouse. Both the hotel and The Steakhouse provide best-in-class guest service and are the epitome of luxury. The Steakhouse is the only Forbes Four-Star rated restaurants in the greater Palm Springs area. Agua Caliente Casinos’ Four-Star hotel is the only hotel property with Four-Stars in the entire Coachella Valley.
“Having Forbes Travel Guide rated venues at Agua Caliente recognizes our teams’ ability to consistently provide elevated experiences,” shares Rebecca Ward, Vice President of Guest Experience, Agua Caliente Casinos. “True luxury must be cultivated and it’s evident when interacting with our team members that it is more than just a rating. Through continuous trainings across all departments, not only have we achieved star-ratings for three of our venues, but we have also developed a culture of service excellence for guests and team members alike.”
Each destination must meet strict Forbes Travel Guide criteria to be considered as a rated property. Forbes’ team of professional inspectors assess hotels, restaurants and spas around the world based on 900 objective standards. Visiting as anonymous guests, inspectors rate based off the quality of service and on the facility. According to the website, a Five-Star award acknowledges “outstanding, often iconic properties with virtually flawless service and amazing facilities,” while Four-Star properties are “exceptional properties, offering high levels of service and quality of facility to match.”
“We are honored to have achieved our prestigious Four-Star and Five-Star ratings from Forbes Travel Guide for the fifth consecutive year. This achievement is a testament to the dedication and commitment of our exceptional team, who consistently strive for excellence in delivering top-notch service every day. Earning these new 2024 stars validates our ongoing efforts to ensure that every guest’s experience at Agua Caliente is truly memorable, from beginning to end,” stated Saverio Scheri, Chief Operating Officer of Agua Caliente Casinos.
Agua Caliente Resort Casino Spa Rancho Mirage is a desert oasis located less than 20 minutes from the Palm Springs International Airport. It offers superlative amenities, first-class service, and an attention to detail that is distinctive to the Agua Caliente Casinos brand. With accolades including the AAA Four Diamond award to the Best Casino Outside Las Vegas award, Agua Caliente Resort Casino Spa Rancho Mirage prides itself on providing extraordinary experiences and service that is not soon forgotten.
For more information on Agua Caliente Casinos, visit www.aguacalientecasinos.com or call 888.999.1995.
