“In recent weeks, Riverside County residents who are 65-plus or workers in certain essential fields have been told: “Get vaccinated!”

Ah, if the process were that easy.

All of a sudden, people were rushing to grab highly coveted vaccination appointments—which filled up within hours or even minutes of being released. Then various pharmacies started offering appointments, all with different online systems.

It was, in a word, a mess. Hopes of being free from the psychological pressure and serious health threats of the coronavirus had been supplanted by frustration, anger and helplessness resulting from hours spent trying to navigate poorly functioning appointment-scheduling websites.

Rhea Hoffman and Calista Vassios noticed this mess—and decided to fix it…”

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