“It takes more than good intentions to offer medical care that changes a person’s life. With an emphasis on listening, doctors and nurses can assess what their patients truly need. DAP Health is known for this, but the listening does not stop there. With a thriving partnership between the Client Advisory Board (CAB) and management, the health center is in a dialogue about what is going well, and what can be improved.

“There are more than 10,000 other people getting care right now at DAP Health, and on the CAB, we are just like each of them,” says Michael O’Neill, CAB co-chair, and DAP Health patient. “We speak through the experiences we’ve had.”

Few are accustomed to the number of services and healthcare options offered under one roof. Accessing everything that DAP Health offers can be a challenge…”

[Read the full article at daphealth.org]